Thu, May 13, 2027 · 9:00 AM – 9:45 AM
| Date | Thu, May 13, 2027 |
| Time | 9:00 AM – 9:45 AM |
| Room | Main Stage |
| Format | Keynote (45 min) |
| Track | Platform & Infra |
If your platform team has no churn metric, it has no users — it has hostages. A keynote on running internal infrastructure with product discipline, including the uncomfortable parts about pricing and sunsetting.